Absolutely! At Factory A/C Direct, we understand the importance of transparency and providing a hassle-free experience for our customers. That’s why we offer FREE estimates and absolutely NO dispatch fees. When you reach out to us for your HVAC needs, you can trust that we won’t charge you for an estimate, and there will be no surprise dispatch fees on your bill. We believe in upfront pricing and providing exceptional service from the moment you contact us. So, feel free to reach out to us for a free estimate and enjoy a seamless and cost-effective experience.

A 4-hour appointment with Factory A/C Direct means that we guarantee our arrival within the 4 hour window of your scheduled appointment. We understand that your time is valuable, and we take punctuality seriously. In fact, we’re so committed to being on time that we offer a unique service: Track your tech to your front door with our robust customer service system. It’s our way of demonstrating our dedication to prompt and reliable service. So, when you schedule a 4-hour appointment with Factory A/C Direct, you can trust that we’ll be there on time and not keep you waiting. Your satisfaction and convenience are our top priorities.

No, at Factory A/C Direct, we do not provide quotes over the phone or online. We believe in delivering accurate and reliable information to our customers, and since every job and situation is unique, it’s important for us to assess the specific requirements before providing pricing. We offer free estimates with no dispatch fee or commitment, ensuring that our expert technicians evaluate the job in person to provide you with an accurate quote. Beware of companies that offer estimates without inspecting the job, as this can lead to inaccurate pricing or unexpected complications. We prioritize transparency and want to ensure you receive the most reliable and fair assessment for your HVAC needs. Rest assured, with Factory A/C Direct, you’ll receive honest and accurate estimates backed by our commitment to excellent service.

Absolutely! At Factory A/C Direct, we are committed to providing reliable service whenever you need it most. That’s why we’re available 24/7, including holidays, to take care of your cooling and heating needs. We understand that emergencies can happen at any time, and we don’t want you to wait for assistance. Whether it’s a late-night heating issue or an AC breakdown during a summer holiday gathering, our dedicated team is ready to serve you promptly and efficiently. We cover Seguin & surrounding areas, ensuring that you have access to quality service whenever you need it. Count on Factory A/C Direct to be there for you around the clock, providing the reliable solutions you deserve.

We’re thrilled that you asked! Factory A/C Direct is conveniently located at 717 N Hwy 123 Bypass near Downtown Seguin, Texas. As for our service area, we proudly cater to Seguin, including a wide range of surrounding areas. Wherever you are in the Seguin area, we’re dedicated to providing exceptional cooling and heating services to meet your needs. Count on Factory A/C Direct to serve you with efficiency, expertise, and a commitment to customer satisfaction.